Privacy Policy

Last updated: March 2026

1. Introduction

FlirtBetter (“we,” “us,” or “our”) operates the FlirtBetter mobile application (the “App”). This Privacy Policy explains how we collect, process, and protect your personal data when you use the App.

FlirtBetter is operated from Estonia. By using the App, you agree to the processing of your data as described in this policy.

2. Data Controller

The data controller for the purposes of applicable data protection law is:

FlirtBetter Email: support@flirtbetter.app

3. Eligibility

The App is intended for users aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware that we have collected data from a person under 18, we will take steps to delete it promptly.

4. Information We Collect

4.1 Account Information

When you create an account, we collect your email address and authentication credentials provided through your sign-in provider.

4.2 Conversation Data

Your conversations and chat history are stored locally on your device. They are not stored on our servers.

To provide AI-powered suggestions, conversation context is transmitted to our servers and processed by third-party AI services. This data is processed transiently to generate responses and is not stored persistently on our servers beyond limited retention periods for security and abuse prevention purposes.

4.3 Usage and Operational Data

We collect operational data to maintain and improve the App, including:

Crash reports and error logs
App interaction data
Device and platform information

4.4 Subscription Data

If you subscribe to premium features, your subscription and payment information is processed by third-party payment providers. We do not directly process or store your payment card details.

5. How We Use Your Information

We process your personal data for the following purposes:

Providing the service: Generating AI-powered conversation suggestions based on the context you provide.
Account management: Authenticating your identity and managing your account.
Service operation and improvement: Monitoring performance, diagnosing errors, and improving the App’s reliability.
Subscription management: Processing and managing premium subscriptions.
Security and abuse prevention: Detecting and preventing fraud, abuse, or violations of our terms.
Legal compliance: Fulfilling legal obligations applicable to us.

6. Legal Basis for Processing

We process your data on the following legal bases under the General Data Protection Regulation (GDPR):

Contract performance (Article 6(1)(b)): Processing necessary to provide the App and its features.
Legitimate interests (Article 6(1)(f)): Operational analytics, security monitoring, and service improvement, where these interests are not overridden by your rights.
Consent (Article 6(1)(a)): Where we request your explicit consent for specific processing activities, such as the use of your data for AI model improvement (see Section 8).
Legal obligation (Article 6(1)(c)): Where processing is required by applicable law.

7. Third-Party Service Providers

We use third-party service providers to operate the App, including providers of:

AI and machine learning services
Authentication and identity services
Cloud infrastructure and hosting
Crash reporting and error monitoring
Payment and subscription processing

These providers process data on our behalf and are bound by their own data protection obligations. Data transmitted to third-party AI services is not used by those providers to train their models.

8. Data Use for AI Improvement

8.1 Anonymised Data

We may use anonymised and aggregated data derived from your use of the App to improve our services, including the development and training of AI models. Anonymised data cannot be used to identify you and is not considered personal data under applicable law.

With your explicit consent, we may use your conversation data to improve our AI models and services. You may grant or withdraw this consent at any time through the App’s settings. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. Consent-based data use applies only to data collected after consent is granted and does not apply retroactively.

9. Data Retention

On-device data: Chat history and conversation data stored on your device remains under your control. You may delete it at any time through the App’s settings.
Account data: Retained for as long as your account is active and for a reasonable period thereafter to fulfil legal obligations.
Operational data: Server-side logs and operational data are retained for a limited period necessary for security, abuse prevention, and service improvement purposes.
Anonymised data: May be retained indefinitely as it does not constitute personal data.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Data is encrypted in transit between your device and our servers. However, no method of electronic transmission or storage is completely secure.

11. Your Rights

You have rights over your personal data under applicable data protection law, including the right to access, correct, or delete it, and to withdraw consent where applicable. You may also lodge a complaint with a supervisory authority (in Estonia: the Data Protection Inspectorate, Andmekaitse Inspektsioon).

To exercise your rights, contact us at support@flirtbetter.app.

12. International Data Transfers

Your data may be processed by third-party service providers located outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date. Continued use of the App after changes constitutes acceptance of the revised policy.

14. Contact

For questions or requests relating to this Privacy Policy or your personal data:

Email: support@flirtbetter.app